Photography Privacy Notice

Who I am

I am Eleni Tsanidou, trading as El Photo a family, maternity and newborn photographer based in Southampton, UK. I am responsible for how your personal information is collected and used.

For privacy enquiries, please contact:
lenitsan@gmail.com
Highfield Southampton

Information I collect

When you enquire, book a session or use an online gallery, I may collect:

• Your name, email address, telephone number and relevant address details.

• Booking information, correspondence, contracts and payment records.

• Names and ages of people being photographed, where needed to plan the session.

• Photographs of you and your family.

• Gallery activity, such as image selections, downloads and orders.

• Any additional information you choose to provide to help me accommodate your family.

Information usually comes directly from you. For sessions organised through an event or another business, the organiser may provide your contact details or help identify your photographs.

How and why I use your information

I use your information to respond to enquiries, arrange sessions, take and edit photographs, deliver galleries, fulfil orders and manage payments. My lawful basis is taking steps towards, or performing, our contract.

For other participants, including children, I rely on my legitimate interest in providing the photography service requested by the booking client, while considering each participant’s privacy.

I also use relevant records to meet legal obligations, including tax requirements, and rely on legitimate interests to maintain business security and handle complaints or legal claims.

Essential booking details are needed to provide my services. Without them, I may be unable to accept or complete a booking.

Children and sensitive information

Children’s sessions are arranged through a parent or guardian. I collect only the information needed to plan and provide the session.

Please avoid sending unnecessary medical information. If health or accessibility information is needed, I will explain its use and seek explicit consent where required.

Permission to share photographs

I will request separate, optional permission before using identifiable client photographs on my website, social media, portfolio or advertising. For children, I request permission from someone with parental responsibility.

Declining permission does not affect your booking or service.

You may withdraw consent by contacting me. This does not affect earlier lawful use. I will stop future use and remove images from channels I control where possible, although I cannot guarantee removal of copies independently shared by others or recall printed material already distributed.

Online galleries and service providers

I use Pic-Time to display and deliver photographs and, where applicable, manage downloads and orders. Pic-Time processes information connected with your gallery use under its applicable terms and privacy notice.

Other providers may process information where needed to support my services, including google drive.

Relevant information may also be shared with professional advisers or authorities where necessary or legally required. I do not sell your personal information.

Please keep gallery links, passwords and download codes private. Anyone you share access with may be able to view the photographs available through that access.

International processing

Some service providers may process personal information outside the UK.

How long I keep information

My retention periods are:

• Enquiries that do not lead to a booking: 1 month.

• Booking correspondence and agreements: 6 years.

• Invoices and tax records: for the applicable statutory retention period.

• Original and edited photographs, including backups: 1 year.

• Online galleries:1 year.

Records may be kept longer where necessary to meet a legal obligation or resolve a dispute. Once no longer needed, information is securely deleted or anonymised.

Please download and back up your delivered photographs before your gallery expires.

Keeping information secure

I use appropriate technical and organisational measures to protect personal information and limit access to those who need it to provide my services.

Your rights

Depending on the circumstances, you may ask to access, correct or delete your personal information, restrict its use, receive a portable copy, or object to processing based on legitimate interests.

Where processing relies on consent, you can withdraw that consent at any time. These rights have legal limits, and some records may need to be retained.

To make a request or raise a concern, contact me using the details above. You may also complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.

Website cookies

This website is hosted on Google Sites. Google may use cookies and similar technologies to operate the website, maintain security and remember your preferences. More information is available at https://policies.google.com/technologies/cookies.

I do not add analytics or advertising cookies to this website.

If you follow a link to another service, such as Pic-Time or WhatsApp, that service’s own privacy and cookie policies apply.

You can manage or delete cookies through your browser settings. Blocking some cookies may affect how certain features work.

Updates

I may update this notice when my services or data practices change. The latest version will be available on my website.